Privacy Policy Summary

Xtend Ability Support is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What We Collect

We may collect personal information necessary to provide our disability support services, including:

• Name and contact details
• Date of birth and gender
• Emergency contact and advocate details
• Health and NDIS information
• Relevant cultural or lifestyle information

We only collect information that is reasonably necessary to deliver safe and effective services.

How We Use Your Information

Your personal information is used to:

• Provide disability support services
• Coordinate care with providers and medical professionals
• Communicate with you
• Meet legal and regulatory requirements
• Improve our services

We do not sell or rent your personal information.

Disclosure of Information

We may share your information with:

• Medical practitioners and allied health professionals
• NDIS and government agencies
• Service providers assisting in your care
• Your nominated advocate or guardian

We do not disclose personal information overseas.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. Information is stored securely in both electronic and physical formats.

Access & Complaints

You may request access to or correction of your personal information at any time.

If you have concerns about how your information is handled, please contact us. Complaints are treated seriously and confidentially.

Contact Us

Xtend Ability Support
📧 Email: contact@xtendabilitysupport.com.au

🌐 www.xtendabilitysupports.com.au

Last Updated: 20/02/2026